LostMyPass

Find a password saved in your browser

A password you cannot remember may still be saved on a device you own. Start with the password manager in Chrome, Safari, or Edge. You will need to unlock it using the verification it asks for.

Use the device and browser profile you normally use for that account. Keep any device that still has your passwords: do not erase it or delete its browser profile while you are looking. These steps are for your own saved sign-ins.

Go straight to Chrome, Safari and Apple Passwords, or Microsoft Edge. If the list is empty, see where else to look.

In Chrome on your computer

Start with Google's password manager instructions. A saved entry may be in your Google Account or only on the device where you saved it.

  1. Open Google Password Manager

    In Chrome's three-dot menu, choose Passwords and autofill, then Google Password Manager.

  2. Choose the right account

    Find the website under Passwords. If you have several entries for it, check the username or email address.

  3. Reveal the saved password

    Open the entry and select Show password, the eye icon. Complete any identity check Chrome presents, then use the password on the site's real sign-in page.

For entries saved to your Google Account, you can also check Google Password Manager online. Sign in with the account that saved them. Passwords stored only on another device will not appear there; some encryption settings also require you to use Chrome or provide an additional unlock method.

For passwords saved in Safari

On macOS Sequoia or later, use Apple's Passwords app. Apple's Mac instructions also cover older versions of macOS.

  1. Open Passwords

    Open the Passwords app on your Mac. On macOS Sonoma or earlier, open Safari's Settings and select Passwords instead.

  2. Unlock with your Mac credentials

    Use Touch ID or the password for your Mac user account when prompted. This is the password that unlocks your Mac account, which may differ from your Apple Account password.

  3. Find the website's entry

    In Passwords, choose All and find the account. In older Safari settings, select the website and open Show Details. Check that the username is yours.

If an entry is missing, check Deleted in the Passwords app, or Recently Deleted where available on older software. Also check any shared groups you use.

Your iPhone or iPad may have a copy

On iOS or iPadOS 18 or later, open Passwords and unlock with Face ID, Touch ID, or your device passcode. On earlier versions, look in Settings, then Passwords. Follow Apple's iPhone and iPad instructions.

If you used iCloud Keychain with the same Apple Account, a saved entry may already be available on another approved device.

In Microsoft Edge on your computer

Follow Microsoft's Password Manager instructions. Use the personal Microsoft account profile where you saved the entry. Work or school profiles may have features restricted by an administrator.

  1. Open the password settings

    Choose Edge's three-dot menu, then Settings. Select Passwords and autofill, then Microsoft Password Manager.

  2. Select the saved sign-in

    Find the website and choose the arrow beside its entry. Check the username, especially if you have more than one account.

  3. Complete the device check

    Enter your device PIN or password if asked. Select the eye icon to view the password, then try it on the website.

If you previously synced passwords, check Edge on another device signed in to that same account. Microsoft's sync guide explains how to check which account and data types you use.

If the password is missing or does not work

  • Check your other profiles and managers. You may have saved the entry in a different browser, a different personal profile, or a separate password manager. Search by the website's name and the email address you used.
  • Keep a working session open. If you are still signed in on another device, use the site's account settings to review the recovery options it offers. It may ask you to verify your identity again before making changes.
  • Use the site's own recovery route. Open its real sign-in page and choose Forgot password or its equivalent. Follow the site's checks using your recovery email, phone, or another method you previously set up.
Editing a saved entry does not reset an account

The browser stores a copy. If the website rejects it, changing that copy will not change your password on the website. Complete the site's password change or reset first, then update the saved entry with the new password.

If you cannot unlock the password manager

Use the device or account provider's official recovery process, or another device you own that can still open the saved entry. For a locked Windows computer, start with the Windows lockout guide.

A reset may not bring encrypted passwords back

Restoring access to an account does not guarantee access to every encrypted copy of its saved passwords. For example, Google explains the limits of on-device encryption and its recovery options. If all the required unlock methods and accessible copies are gone, the saved passwords may be lost.

If no saved copy or supported recovery option remains, use each website's recovery process. The browser cannot recreate a password it never saved, and recovery is not guaranteed if the website cannot verify that the account is yours.

Once you are back in

Save the current password and review the account's recovery details. Where the service offers a passkey, consider setting one up and checking how you would recover access if you lost your device. Our guide to passwordless sign-in explains what changes.

Instructions checked against vendor guidance on 12 September 2026.

Related